Privacy Policy

At CrystalBlackDaimond, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have when you visit our website or purchase our products.

 

1. Who we are
CrystalBlackDaimond is an online beauty brand offering luxury lip gloss products.
Website: CrystalBlackDaimond.com
Email: Crystalblackdaimond@gmail.com

Country: The Netherlands

2. Information we collect
When you visit our website, create an account, contact us, or place an order, we may collect information such as:
• Your name
• Email address
• Telephone number
• Billing and shipping address
• Order and purchase information
• Account information
• Messages you send to us
• Technical information such as your IP address, browser and device information
Payment information may be processed securely by the payment provider used on our website. CrystalBlackDaimond does not store your full payment card details.

3. How we use your information
We may use your personal information to:
• Process and deliver your orders
• Handle payments and refunds
• Communicate with you about your order
• Respond to questions or customer service requests
• Manage customer accounts
• Improve our website, products and services
• Prevent fraud and protect our website
• Meet our legal and tax obligations
• Send marketing messages when you have given permission

4. Legal basis for processing
We process personal information when it is necessary to fulfil an order or agreement with you, when required by law, when we have a legitimate business interest, or when you have given us permission.

5. Sharing your information
We do not sell your personal information.
We may share necessary information with trusted service providers that help us operate our business, such as:
• Wix, our website platform
• Payment providers
• Shipping and delivery companies
• Email and customer communication services
• Accounting or administrative service providers
These providers receive only the information needed to perform their services.

6. Cookies
Our website may use cookies and similar technologies to make the website function properly, remember preferences, analyse website traffic and improve the shopping experience.
Where required, you can choose whether to accept optional cookies through the cookie settings on our website.

7. How long we keep your information
We keep personal information only for as long as necessary for the purpose for which it was collected and for any period required by applicable tax, accounting or other legal obligations.

8. Your privacy rights
Under applicable European privacy law, you may have the right to:
• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing
• Object to certain processing
• Request transfer of your information
• Withdraw your consent at any time
To exercise your rights, contact us at:
Crystakblackdaimond@gmail.com

9. International data transfers
Some service providers used by our website may process information outside the European Economic Area. Where this happens, appropriate safeguards are used in accordance with applicable privacy law.

10. Security
We take reasonable measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

11. Children’s privacy
Our online store is not intended for children to make purchases without the involvement and permission of a parent or legal guardian.

12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:

CrystalBlackDaimond
Email: crystalblackdaimond@gmail.com
The Netherlands